Terms and conditions of sale

The publisher

BaleineCash is published by Pierre Magnard e.U., a sole trader under Austrian law, Viktor Adler Strasse 57, 2345 Brunn am Gebirge, Austria.

The publisher grants you the licence, issues the updates and provides support.

Contact: desk@baleinecash.com

The official seller

The sale itself is carried out by Paddle Payments Ltd, The Academy, 42 Pearse Street, Dublin, D02 YX88, Ireland — registration number 572448, VAT number IE 3395826PH.

Paddle acts as official seller — *Merchant of Record*: it collects the price in its own name, issues the invoice and accounts for VAT. Your contract of sale is concluded with them; your right to use the software is granted to you by the publisher under these terms.

These two terms — the publisher and the official seller — are used in that sense throughout our documents.

Purpose of these terms

These terms govern the sale and the use of the licence for BaleineCash, a personal accounting program that installs and runs on the user's own computer.

They do not cover any other activity of the publisher or of the official seller.

Our three documents

Three texts answer one another, and each one is authoritative on its own subject:

• these terms, for the sale, the licence and liability;
• the Cancellation and refunds, for withdrawal, the end of a licence and refunds;
• the Data protection, for what we know about you and what the program transmits.

Each subject is dealt with in full in one place only. Elsewhere, a reference.

Acceptance of these terms

Buying a licence constitutes acceptance of these terms, in the version in force on the day of the order.

The purchase transaction itself is further subject to the terms of the official seller, which are shown to you at the time of payment.

Who we sell to

BaleineCash is intended above all for private individuals. A professional may use it, but that is not what the program was designed for.

Where the buyer is acting as a consumer, the mandatory provisions of consumer law apply and prevail over any clause of these terms to the contrary.

The options

The permanent licence is bought once and does not renew.

The annual licence opens twelve months of keying in, then stops. It does not renew: at expiry you decide freely whether to take another year, move to the permanent licence, or leave it there.

The annual subscription runs twelve months and renews until you bring it to an end.

In every case the program, its functions and your data are the same. Only the length of your right to key in entries differs.

The heart of the product

BaleineCash is a complex program, bringing together many functions: bank imports, entries, fixed assets and depreciation, budget, projects and invoices, securities portfolio, statements and reports.

Only one of those functions stops when the licence expires: the keying in of accounting entries. That is therefore what you are paying for, and it is what constitutes the heart of the product. All the others — price updates, reporting, exports, printing, analysis — are supporting functions. They make the program valuable; they are not its purpose.

This distinction is not rhetoric: it serves to establish what a defect is. See The software does not work on your machine.

A right of use, not ownership of the software

You are buying a personal, non-exclusive right to use the software. The publisher remains the holder of the intellectual property rights in the program, its code, its screens and its documentation.

Your data, by contrast, belongs to you entirely and without reservation.

One computer at a time

Your licence is used on one computer, and on one only. It does not allow two machines to run in parallel.

On the configuration expected, see System requirements.

Tied to the machine

Activation creates a technical signature of your computer, called the machine fingerprint, which ties the licence to that machine. Copying or backing up your files to another disk does not change it.

That fingerprint stays on your computer. The validity of your licence — signature and date — is checked there, at every start, with no network call. The only cases in which the program connects are described in What leaves your machine.

What the licence does not allow

The licence does not allow you to resell, rent, lend or share your licence code, to make the software available to third parties, or to circumvent the activation mechanism.

Decompilation and modification of the program are permitted only within the limits that the law makes mandatory.

The 30-day trial

The software may be used free of charge for thirty days from installation, with no commitment and no means of payment to provide.

No prior registration is needed and no banking details are asked of you during that period. The program is complete, unrestricted and subject to no condition.

The trial period is tied to your computer's fingerprint: reinstalling the program or creating a new accounting database does not reset it.

When it ends, only the keying in of new entries stops — see What happens on expiry.

Prices

Prices are those displayed at the time of the order. They may be changed, with no effect on licences already acquired.

VAT

The VAT that applies is that of the buyer's country of residence. It is calculated, collected and remitted by the official seller; the exact amount appears on your invoice.

Payment

Payment is made on the secure page of the official seller. The publisher has access to none of your banking details and keeps none of them.

Invoice

The invoice is issued by the official seller, in its own name and under its own VAT number, and reaches you by email.

If you are buying as a business, give your EU VAT number at the time of the order: the invoice will take it into account.

Receiving your code

From within the program, the "Buy a licence" button takes you to the payment page of the official seller. Once the payment goes through, your licence code is sent to you by email automatically, within the minute, at any hour and any day.

The code is tied to the computer from which you started the purchase. If you paid from another device — a phone, for instance — the email you receive points you to the activation page on our site, where you obtain your code by giving the email address of your order and the fingerprint of your computer.

At the next start, the program reads that code and unlocks keying in.

If nothing arrives, check your junk folder first, then close and restart BaleineCash. If entries are still blocked, write to us at desk@baleinecash.com.

Fourteen days, and a waiver

The licence code is digital content, delivered immediately. At the time of the order you are asked to confirm that immediate delivery and thereby to waive your right of withdrawal.

The detail, and the reasons why we proceed in this way, are set out in The right of withdrawal.

The trial as a safeguard

The thirty-day trial lets you put the software to the test with your own data, on your own machine, before paying anything. We recommend you use it: it is the best way to know whether BaleineCash suits you, and it is the whole point of our approach.

The annual licence

The annual licence opens keying in for twelve months from its issue, and does not renew. No further payment is taken: there is nothing to cancel, and you need do nothing for it to come to an end.

The program warns you as expiry approaches — three months, two months, one month, fifteen days, one week before. Those reminders are worked out on your own computer, with no connection at all.

At expiry, the keying in of new entries stops. Taking another annual licence, or buying the permanent licence, immediately reopens keying in on the existing accounts.

The annual subscription

The subscription runs twelve months and renews automatically at expiry, by a payment taken by the official seller, until you bring it to an end.

At each renewal, a licence code covering the new period is issued. The program fetches it by itself at expiry; the code is also sent to you by email, and you can paste it by hand into the licence management screen if you prefer. The program has fourteen days for that retrieval, during which nothing changes for you.

The program holds no payment information and takes no money: taking payment is the business of the official seller. The program only checks that a code exists.

The price on renewal

The price of the subscription may change from one period to the next. The official seller informs you before expiry, far enough ahead to leave you time to cancel if the new price does not suit you.

Ending the subscription

The subscription is cancelled online, at any time, without a reason and without writing to us. See How to cancel the next subscription period.

What happens on expiry

On expiry of the trial, as on expiry of an annual licence, only the keying in of new accounting entries is blocked. The program stays active and all its other functions remain available: consultation, statements and reports, exports and printing, portfolio tracking, budget.

You lose no data and you are never cut off from your own accounts.

A new licence, annual or permanent, reopens keying in on the existing accounts. There is nothing to rebuild.

Your data stays yours

Your data is saved on your disk in databases in a standard format, independent of the licence. It stays readable and usable, including if you stop using the software or if the publisher were to stop distributing it.

The permanent licence

The permanent licence is bought once and does not renew. It does not expire — technically, the code carries a ninety-nine year term — and requires no later payment. Once issued, it is never checked online again.

It covers the version of the software available on the day of purchase and the updates the publisher issues thereafter, without the publisher committing to any rhythm or any duration.

If the publisher were to cease trading

Your data does not depend on us: it stays on your disk, in readable files.

Should the publisher have to cease trading, it undertakes to make available to customers whose licence is still running a licence code with no expiry, so that none of them is left with keying in blocked for want of someone to ask.

Updates

Updates are made available as a file that you drop into a dedicated folder; the program upgrades itself after an automatic backup.

The publisher commits neither to a frequency nor to the content of future versions.

Support

Support is provided by email only, during business hours. It is not provided in the evening or at weekends, and no response time is guaranteed.

Our working languages are French, German and English. The program and its documentation also exist in Spanish, but we will not be able to answer you in that language.

Help with setting up

Support covers the working of the software. Setting up your accounts — chart of accounts, VAT settings, balance sheet structure, taking over an existing set of books — is separate work, which we can take on against a quotation, after prior agreement on the content and the price.

System requirements

BaleineCash runs on Windows, with the Chrome browser. There is no Mac version, no Linux version, and no version for phone or tablet.

It is for you to check that your hardware meets these requirements: that is what the trial period is for.

Statutory guarantee

The publisher remains bound by the statutory guarantee of conformity provided for by the law applicable to the contract. Nothing in these terms reduces that guarantee.

If the software does not work as described, write to us: we put it right. On refund requests, see The software does not work on your machine.

The software is not advice

BaleineCash is a tool for keying in, filing and reporting back. It records what you give it, files it according to the rules you choose, and returns it to you as statements and reports.

It gives no tax, accounting, legal or financial advice, recommends no investment, certifies no return, and replaces neither an accountant, nor a tax adviser, nor a financial adviser.

The software is supplied as is

To the fullest extent permitted by applicable law, the software is supplied "as is" and "as available", without warranty of any kind, express or implied. Excluded in particular are the implied warranties of merchantability, fitness for a particular purpose and non-infringement, as well as any warranty that operation will be uninterrupted or error-free or that the results obtained will meet your expectations.

This clause applies only within the limits the law allows. If you are a consumer, the statutory guarantee described above remains yours in every case.

Cap on liability

To the fullest extent permitted by applicable law, our liability, on whatever ground, may not exceed the amount you actually paid for your licence in the twelve months preceding the event giving rise to the claim.

Excluded in particular are indirect damages, loss of profit, loss of business, loss of data and loss of earnings, including where we had been warned of their possibility.

Limits of liability

The publisher is not answerable for the consequences of a use of the software that does not conform to its purpose, of an incorrect entry, of a financial or tax decision taken on the basis of what the program produces, nor for a loss of data attributable to the user's hardware or to the absence of a backup.

These limits apply neither in the case of intentional fault or gross negligence, nor in the case of injury to life, body or health, nor in the cases where the law sets them aside.

Backing up is your responsibility

The program creates a dated backup on every clean exit, and you can create others on demand. Those local copies protect against a wrong move, not against a disk failure.

Keeping a copy off your machine — external drive, USB stick, NAS — remains your responsibility.

Error is never ruled out

No program is free of error, and this one is no exception. We correct what is reported to us, without being able to guarantee that nothing remains.

The handling of jointly owned accounts, with a weighting between 0 and 100 %, has effects on the automatic management-control checks. Be aware of it.

Your data, your decisions

The program leaves you able to act directly on your data — journal, chart of accounts. We advise against it and we warn you at the moment you do so.

But it is your data: you remain free to do with it what you judge right, and you bear the consequences.

Checking is down to you

It is for you to check that the figures are relevant and accurate before any financial decision, any reallocation of assets and any tax return.

Information that is missing, inaccurate or misleading in a statement produced by the program does not engage our liability.

Tax and several countries

The calculation aids, the statement templates and the tax headings offered are indicative only. Tax rules change, differ from one country to another and depend on your personal situation.

Nothing replaces a check by a professional competent in the country concerned.

Malicious programs

The program and its updates are produced on machines protected by commercial antivirus software, and checked before release. We deliberately install no malicious code in them: that is our undertaking.

We cannot however rule out that a file is altered in the course of transmission or storage. Install only files coming from our official distribution channel, and keep an antivirus up to date.

No access to your bank

The program never connects to your bank's website, nor to any tax authority, nor to any commercial site. It asks for, holds and transmits no login, password or bank details.

Transactions are imported from the file that you yourself have downloaded and saved on your computer.

Your hardware

We do not answer for the state of your computer, your system or your disks, nor for the recovery of lost data, whatever the cause.

Personal data

The software works without transmitting your accounting data: it does not leave your computer. The only personal data processed by the publisher is that connected with the licence and with support.

The detail is in our Data protection.

Changes to these terms

The publisher may change these terms. The version applicable to your licence is the one in force on the day of your order.

If you do not live in the European Union

BaleineCash is sold from Europe to customers all over the world. We neither know nor restrict the country of our buyers.

These terms apply to everyone in the same way. Where the mandatory law of your country of residence grants you more — warranty, withdrawal, consumer protection — it is that law which prevails over any clause of these terms to the contrary. We do not claim to know the law of every country and we do not adapt our texts to it.

Sanctions and export restrictions

By buying a licence, you declare that you are not established in a country under embargo, that you do not appear on any list of sanctioned persons or entities, and that you will not use the software for any purpose prohibited by the applicable export regulations.

Force majeure

We do not answer for a failure caused by an event beyond our reasonable control: natural disaster, conflict, major network outage, failure of a supplier, decision of an authority.

Governing law

These terms and the licence they grant are governed by Austrian law.

The contract of sale concluded with the official seller falls under that seller's own terms. In either case, if you are a consumer, you keep the benefit of the mandatory provisions of the law of your country of residence.

Disputes

If there is a difficulty, write to us first: most disagreements are settled that way.

A dispute about invoicing, VAT or a refund falls to the official seller; we put you in touch if need be.

The European online dispute resolution platform ceased operating in July 2025. Failing an amicable agreement, a consumer may turn to a consumer mediation body — in Austria, the Internet Ombudsstelle or the Schlichtung für Verbrauchergeschäfte.

The publisher is not obliged to take part in a mediation procedure, but will engage in one in good faith.

If a clause is invalid

If one of these clauses, or only part of a clause, were held to be void or unenforceable, the invalidity would be confined to that clause or that part of a clause. The rest of the document would remain fully in force.

The clause or part of a clause set aside would then be replaced by a valid provision whose effect comes as close as possible to the original intention. If such a substitution is not permitted, the clause or the part of the clause would simply fall away, without the rest of the text being affected.

This rule applies equally to our Cancellation and refunds terms.

Entire agreement

These terms and our Cancellation and refunds terms constitute the entire agreement between you and the publisher concerning the software. They replace any earlier exchange or document on the same subject.

Our Data protection is not a clause of that agreement: it is information on the way we handle your data.

Not relying on a clause at a given moment does not amount to giving it up later.

Write to us

desk@baleinecash.com

Pierre Magnard e.U., Viktor Adler Strasse 57, 2345 Brunn am Gebirge, Austria.